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Frequently Asked Questions

General

  • Is invoicely really free?

    Yes - our Free Plan allows you to send up to 5 monthly invoices to your clients, create an unlimited number of business units and receive payment via PayPal. With real-time reports you'll also be able to gain valuable insights about how your business is doing.

  • Can I upgrade, downgrade and cancel anytime?

    Yes, just like throughout the signup process you will be able to upgrade and downgrade your subscription level as well as change your payment frequency at any time and how many times you like.

  • Do I need a credit card?

    Nope — to use invoicely for free a credit card won't be required. If you ever decide to upgrade your account to a more powerful subscription plan, you can add your billing details easily through your account dashboard.

  • Are my invoices safe?

    Keeping your data secure is one of our top priorities — that's why we did not spare any expenses when it comes to our 256-bit HTTPS encrypted server systems. This industry-leading setup enables us to sync your private invoicing data to the cloud.

  • Does invoicely work on my Mac, PC and mobile device?

    Absolutely — since invoicely is a web-based application you'll be able to keep track of your invoicing needs using any device with an internet connection — whether you're at home, in the office or on the go.

  • Who's there when I need help?

    We are — if you ever have any questions or concerns, need technical support or help getting started with invoicely, just write us a quick email to support@invoicely.com. Our support team will be with you within just a few moments.

More Questions?

The invoicely platform comes with an extensive Help Resource Center focused on answering any questions you may have — maybe even before you have them.

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